Privacy Policy
Effective date:
QuantumCyte, Inc. ("QuantumCyte," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our platform, or engage with our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you provide directly: We collect information you voluntarily provide when you contact us, request a demo, create an account, or communicate with our team. This may include your name, work email address, phone number, company or organization, the nature of your inquiry, and any other details you choose to share.
Information collected automatically: When you visit our website, our hosting provider may record standard technical information in server logs, such as your IP address, browser type, operating system, and the pages you request. We do not use analytics services or tracking cookies to profile your activity across our site or other sites.
Information from third parties: If you contact us or request a demo, we may receive related information from the service providers we use to operate our business, such as our website host or the email and customer-relationship tools we use to respond to inquiries.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services and platform
- Respond to inquiries, demo requests, and support needs
- Send product updates, research insights, and relevant communications (where permitted)
- Maintain the security, performance, and reliability of our website and platform
- Comply with legal obligations and enforce our terms
- Detect and prevent fraud, security incidents, or misuse of our services
We do not sell your personal information to third parties.
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service providers: We work with trusted third-party vendors who assist us in operating our website, conducting business, and delivering services — for example, Vercel (website hosting), Resend (transactional and inquiry email), and Cloudflare (security and bot protection). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a materially different privacy policy.
Legal requirements: We may disclose your information if required by law, subpoena, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of QuantumCyte, our users, or others.
With your consent: We may share information for any other purpose with your explicit consent.
4. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), access controls, and regular security reviews.
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If a data breach occurs that affects your rights and freedoms, we will notify you as required by applicable law.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.
6. International Data Transfers
QuantumCyte is headquartered in the United States. If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for any cross-border data transfers.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Objection: Object to certain types of processing, including direct marketing
- Portability: Request a machine-readable copy of your information
- Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at the address below. We will respond within the timeframe required by applicable law.
8. Cookies
Our website does not use advertising or analytics cookies, and we do not track your activity across other websites. We use only the limited browser storage required for the site to function correctly — for example, remembering your display preferences.
When you submit a form, our bot-protection provider (Cloudflare) may set a strictly necessary cookie and process technical information such as your IP address to distinguish genuine visitors from automated traffic. These are essential security measures and are not used to track or profile you.
If we introduce analytics or other non-essential cookies in the future, we will update this policy and, where required by law, ask for your consent beforehand.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
QuantumCyte, Inc. info@quantumcyte.com